At LifeOk Herbal, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.
By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Collected during order placement or account creation:
Full Name
Phone Number
Email Address
Shipping & Billing Address
Payment Details (processed securely via payment gateways — we do not store card/UPI details)
b) Non-Personal Information
IP Address
Browser type
Device details
Pages visited
Cookies and tracking information
c) Communication Information
Any messages sent via email, WhatsApp, or contact forms.
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate order updates and tracking details
Respond to customer support queries
Improve website performance and user experience
Send promotional offers (only with your consent)
Prevent fraudulent transactions
Maintain internal records
We do not sell, rent, or trade your personal information to any third party.
3. Sharing of Information
We may share your data only with trusted third parties to complete essential services:
Courier partners (for delivery)
Payment gateways (for secure payments)
Marketing or SMS service providers (only if opted-in)
These partners are required to maintain confidentiality and follow strict data protection rules.
4. Cookies
Our website uses cookies to:
Improve browsing experience
Remember your preferences
Analyze website performance
Show personalized content
You may disable cookies in your browser settings, but some features may not work properly.
5. Data Protection & Security
We use industry-standard security measures to protect your data, including:
SSL encryption
Secure servers
Restricted database access
Regular security audits
While we strive to keep your information safe, no online transmission is 100% secure.
6. Your Rights
You have the right to:
Access your personal information
Update or correct your details
Request deletion of your data (where legally permitted)
Our website and products are not intended for individuals under 18 years. We do not knowingly collect information from children.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices or content. Please review their policies separately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Modified” date.
Continued use of our website implies acceptance of the updated policy.
10. Contact Information
For any queries regarding this Privacy Policy, feel free to contact:
